Welcome to Website Services!
To report an issue with umb.edu, please use the request form.
Quick Links
Blackboard | Webmail | WISER
About Website Services
Marketing & Engagement's Website Services Department ("Web Services") maintains the university website, mobile app, and related technical integrations. Often referred to as the "Web Team," we are a group of full-stack developers, digital designers, and strategists dedicated to improving UMass Boston's digital presence for internal and external audiences.
Web Services also provides support for the university community in the form of content edits, web editor training, digital form creation, email design consultation, ADA compliance advice, and more.
Website Requests
The Web Team accepts website requests via the following intake form. For best service, please note the following:
- Combine multiple requests into one submission
- Be courteous to our hardworking Web Team
- Updates about your request will email from umassboston@service-now.com
- Updates to directory profiles can be make via the Directory Profile Update Form
- Information Technology (IT) Services handles passwords, webmail, WISER, network connectivity, software, and computer equipment via itservicedesk@umb.edu, 617.287.5220, and the IT Service Desk on the 3rd floor of Healey Library