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Update on the UMass Boston East Residence Hall Situation
The East Residence Hall was closed on February 9, 2026 after a burst pipe on the 10th floor caused flooding.
Following an initial safety evaluation by Capstone On-Campus Management, the Boston Fire Department, and the State Building Inspector, the East Residence Hall and Dining Commons will remain closed for the next several days. This closure allows facilities and remediation teams to repair damage, restore fire safety systems, remove excess water, and complete a full safety assessment before anyone returns.
We know this disruption is stressful for students and families. Our immediate priority is supporting affected students with temporary housing, meal access, essential items, and necessary accommodations to help maintain as much normalcy as possible.
We will continue to assess the building and share updates.
We recognize how disruptive and stressful this situation is, and we appreciate your patience and flexibility. Please continue to monitor your UMass Boston email closely for additional updates and instructions as they become available.
Frequently Asked Questions
Why is East Residence Hall closed?
East Residence Hall remains closed due to a burst pipe and the need for ongoing remediation work, including repairing the pipe, restoring fire suppression systems, removing excess water, and fully assessing the impact to the building.
How long will the building be closed?
At this time, the building is expected to remain closed for several days (beginning on 2/9/2026). We will share updates as soon as we are able to confirm timelines for partial or full re-entry.
Where will I stay tonight?
Students who were relocated to the Charles River Campus / Mount Ida Campus can remain there again tonight (2/10/2026). We are also exploring additional housing options, including potential placements closer to campus, and will share updates if those become available. If you need university-provided housing, please contact us at housing@umb.edu or 617-287-6011 so accommodations can be arranged.
Can I return to my room to get personal belongings?
We are working closely with the inspection teams to gain approval to allow students to return briefly to their residence hall rooms to gather essential items. We expect to have more information today, and we will communicate promptly once a decision is made.
What if I need clothes, toiletries, or other essentials right now?
If you were unable to access your room and need clothing or other essential items today, please contact the Dean of Students Office in the Campus Center, Floor 2, Suite 2100, dean.students@umb.edu, 617.287.5800, so we can assist you.
What about meals and transportation?
Transportation
Shuttles will run every hour from the Charles River Campus / Mount Ida Campus to UMass Boston. Shuttle service will begin at 7:00am from Wingate Hall and the last shuttle will depart the Campus Center at 10:00pm to bring students back to the Charles River Campus/ Mount Ida Campus. Shuttles will have signage indicating that they are for Wingate Hall. We are working to secure additional shuttles to increase the frequency.
Meals
The Dining Commons will reopen on Wednesday, February 11, for meal service as usual, while the remainder of the building remains closed.
Dining Commons Food Service access details:
- Hours: Open beginning 2/11/2026
o Breakfast 7:00 a.m. to 11:00 a.m.
o Lunch 11:30 a.m. – 2 p.m.
o Dinner 5:00 p.m. to 8:00 p.m.
Before the Dining Commons reopens on 2/11, all resident students can utilize the food court in the Campus Center. For students housed at the Charles River Campus / Mount Ida Campus there is a dining hall on site open from 7AM – 11PM. Students should present their UMass Boston ID card to gain entry.
Who should I contact if I have questions or urgent needs?
Please continue to monitor your UMass Boston email for updates. For any questions or concerns, Student Affairs staff are available to support you, and you may also reach out to Dean of Students office in the Campus Center, Floor 2, Suite 2100, dean.students@umb.edu, 617.287.5800, or by visiting umb.edu/support.
Do my professors know this is happening? I do not have all my belongings to prepare for class, etc. Who should I contact if I have questions or urgent needs?
Faculty have been made aware of the current situation. We encourage you to reach out to your faculty to discuss your situation directly. We ask both faculty and students to provide one another with reasonable flexibility over the coming days. If you have very specific concerns related to student wellbeing or support, please contact the Dean of Students Office at dean.students@umb.edu or 617.287.5800.
Where on campus can I go on campus to speak to someone in Residential Life?
Residential Life has set up a temporary workstation in the Dean of Students office in the Campus Center, Floor 2, Suite 2100.
Contact Us
Temporary Housing
housing@umb.edu
Immediate Needs
dean.students@umb.edu
Medical & Prescriptions
617-287-5660