UMass Boston

General Medicine
All departmental services are located in the Quinn Administration Building, 2nd floor.
Phone: 617-287-5660
Fax: 617-287-3977
Counseling Center

24/7 Crisis Phone Support
855.634.4135

Phone: 617.287.5690
Fax: 617.287.5507
Health & Wellness

Emergencies

In case of an emergency, dial 911 immediately. UMass Boston's Department of Public Safety provides trained first responders to assist with on-campus emergencies. 

Medical Emergencies

Recognizing a Medical Emergency

Symptoms that may indicate a medical emergency include:

  • Uncontrolled bleeding
  • Breathing difficulties or shortness of breath
  • Chest pain
  • Loss of consciousness
  • Severe pain, vomiting, or dizziness
  • Choking or ingestion of poisonous substances
  • Suicidal thoughts or behaviors

This list is not exhaustive. If in doubt, call 911. 

Responding to a Medical Emergency

On-Campus Response

Contact UMass Boston's Department of Public Safety at 911 for immediate assistance. 

 

Community Assistance

For emergencies off-campus, dial 911 or access local emergency services:

Community Helplines
 
Community Resources

Mental Health Emergencies

Recognizing a Mental Health Emergency

Mental health emergencies can include severe situations where immediate intervention is crucial. These may involve:

  • Suicidal thoughts, intentions, or attempts
  • Impulses to self-harm
  • Disorientation or loss of reality (e.g., hallucinations)
  • Extreme panic or inability to care for oneself
  • Recent trauma or violence

Responding to a Mental Health Emergency

Call 911 for immediate help. Do not leave the person alone.

On-Campus Mental Health Support
Off-Campus Mental Health Resources
  • National Suicide Prevention Hotline: 988
  • Boston Area Rape Crisis Center (BARCC): (800) 841-8371
  • Never Use Alone 24/7 Line: (877) 696-1996
  • Samaritans 24/7 Crisis Service: (877) 870-4673 (text support available)

Student Suicide Intervention Protocol

The Student Suicide Intervention Protocol at UMass Boston is designed to educate and guide faculty, staff, students, and community members on responding to students at risk of self-harm. All threats or behaviors indicating self-harm should be taken seriously and immediately referred to according to this protocol. Remember: FERPA regulations do not prevent reporting concerns of self-harm.

In case of an emergency, contact UMass Boston Police at 911.

UMB Student Suicide Intervention Protocol

Community Resources and Facilities

Boston has numerous top-rated nearby emergency departments:

Local Emergency Departments

General Medicine
All departmental services are located in the Quinn Administration Building, 2nd floor.
Phone: 617-287-5660
Fax: 617-287-3977
Counseling Center

24/7 Crisis Phone Support
855.634.4135

Phone: 617.287.5690
Fax: 617.287.5507
Health & Wellness